OUR PRIVACY POLICY
Last updated 08 July 2020
Application
The Privacy Policy explains how Lina Dzhel Official and our website http://www.linadzhel.com collect, handle and protect the privacy of your personal information.
In providing our services to you we may collect and process personal information as outlined below. We understand the importance of protecting your personal information and we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, the purposes for which we collect it, to whom we disclose it, how we storage and secure it and your rights in relation to your personal information.
Our businesses and website operate from the UK. Therefore, our Privacy Policy primarily provides information in accordance with our obligations under the Data Protection Act 2018 . In addition to the Privacy Act, if you are located in the European Union (EU) (including the European Economic Area (EEA)), the section ‘European residents’ below provides further information about your additional data subject rights in relation to the processing of your personal information (or personal data) under the General Data Protection Regulation (2016/679) (GDPR) by Lina Dzhel.
2. Your acknowledgement and consent
By providing us with your personal information either directly or indirectly (by allowing another individual to do so on your behalf), you acknowledge and agree that your personal information will be collected and handled in accordance with this Policy. If you do not agree with any part of this Policy and do not provide us with your personal information, or if you withdraw any consent we are required by applicable law to have in order to process the personal information you have given us, this may affect our ability to provide services to you.
3. Consent and children
Lina Dzhel products and services are available to individuals under 18 years of age through obtaining their parent or person holding parental responsibility before providing any personal information to us. You confirm that you are not underage or that you have the consent of your parent or a guardian’s permission when providing us with your personal information.
If you provide us with personal information about an underage individual as an adult holding parental responsibility, you will be considered to have given:
their consent to the collection of their information; and your consent to the use and disclosure of your personal information for the purposes described in this Policy.
We strongly advise parents to regularly monitor their children’s online activities.
4. Types of Personal information that we collect
The personal information we collect depends on the type of business activities and may include:
Personal details such as name, contact details(address, phone number, e-mail address), date of birth, age and gender;
A photo or video of you made during your use of our services;
Feedback or questions in relation to our services and products;surveys and/or competitions and trade promotions;
Any other information relevant to our products and services used to improve our business activities.
CV and other application information if you apply for a role at Lina Dzhel.
Enquiries about stocking our products require the provision of business related information.
5. Ways we collect your personal information
The ways in which we may collect personal information are outlined below:
Via our website or social media pages;
Under request or order of a product or service;
When you complete a survey or entry form for any competition and/or promotion;
When you apply to be a stockist
When you post or email us your information;
When you apply for job vacancy with us;
If you make a complaint to us.
6. Purposes for which we collect personal information
We collect personal information for the following purposes:
Confirming your identity;
Contacting you in relation with a service or product you have enquired about or ordered;
To provide products and services;
To process payment and arranging delivery;
To inform you about special offers and available products or services
For business planning, research and product development;
To fulfill any mandatory reporting obligations required by applicable law;
To assess job applicationfor a role with us;
Any purpose for which you have consented;
To manage inquiries, complaints, feedback;
To defend our legal interests;
To investigate and protect against fraud, theft and other illegal activities.
7. Direct marketing and your consent/opting out
We may use your personal information to identify a product or service that may be of your interest or to contact you about a promotion/event being held by our brand. We may with your consent where required by applicable law, use the contact details you have provided to contact you in regards with new products/services and special offers that you may be interested in.
Please note that you can withdraw your consent to receiving direct marketing communications from us at any time by unsubscribing from the mailing list by clicking ‘unsubscribe’ at the bottom of any email from us.
8. Security and storage of personal information
We respect the sensitive nature of any personal information you provide to us. We take all reasonable and appropriate steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Where we store your personal information depends on what interaction you have had with us. These include:
electronic databases, including those for processing customer enquiries or feedback;
email databases for marketing communications; and
paper based forms.
Please be aware that no information transmitted over the internet can be guaranteed to be 100% secure. We will take all reasonable steps to protect your personal details, however we cannot ensure the security of any information you transmit to us or receive from our online software. These activities are conducted at your own risk.
We only keep your personal information for as long as it is required for the purpose for which it was collected or as otherwise required by applicable laws. If we no longer need to hold your personal information for any reason, we will take reasonable steps to de-identify or destroy that information. These steps may vary depending on the nature of the information, the way it was collected and how it was stored.
9. Changes to our Privacy Policy
Please keep in mind that we may revise our Privacy Policy at any time due to new features or law related changes that may affect our website. Any revised Privacy Policy will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We encourage you to periodically reread this Privacy Policy, to see if there have been any changes that may affect you. Thank you for your understanding.